How do you respond when your clients begin to exhibit signs of stress, budget constraints, or uncertainty? Here are six suggestions on how to remain relevant for your clients.

Intangible value is like a glacier: it's unseen and unrecognized, but it's the fundamental underpinning to how clients perceive your value.

Mistakes happen. Client perceptions of value received change. It’s how you handle them that distinguishes you as a professional of value in

Wanting to help everyone--the mindset of helping--is a strategy that will eventually run you and your business into the ground.