Service issues with the German national railway prompted this commentary on deferred maintenance and your reinvestment in your business.

Do you really understand the competition? It's invariably not other service providers in your same discipline or industry.

Your business is a journey. It's your own uniquely beautiful and fulfilling trek, with all the hills, valleys, stops, and detours.

Dr. Terry "Doc" Dockery discusses scaling for professional services providers with host John Ray on "The Price and Value Journey" podcast.